Dining Out Experience Can Be Improved
Posted on May 17, 2008
Filed Under Food and Drinks |
It’s Saturday night and you want to kick back from a hard week of work and relax with friends or family. You go to the local casual dining restaurant and find that the front entrance area is so crowded with people that you can barely push your way to the hostess stand. Then you learn that there is an hour and a half wait for a table.
You then have to ask yourself if you want to stand shoulder to shoulder in this sea of people for 90 minutes or do you want to try somewhere else. The trouble with going somewhere else, however, is that it is Saturday night and it’s likely that any restaurant you choose will have the same estimated wait time.
SmartHost Paging eliminates this problem for the customer and the restaurant. It is an easy to use paging service that will save you time and the restaurant money. The restaurant no longer has to worry about patrons leaving because of long lines.
With SmartHost Paging Patrons are free to leave the restaurant and go shopping, take a walk or anything else they choose to do with their time. They will recieve a text message on their phone when their table is ready. Then they can return at their convenience. Businesses can also send daily specials and coupons to customers who opt in to receive them.
Customers who opt in to the service can also recieve a text around their birthday or an anniversary to come in for a free dessert.
The host or hostess of the restaurant is better equiped to give estimated wait times based on historical data from days of the week and time of day. This means the customers know when to expect a message.
There are also several display features that are offered to the management in the way of a monitor screen. The screen will be visible to all waiting patrons and will display daily specials, web site specials and anything else the management wants the customer to be aware of. The monitor can inform you when your table is ready by displaying your name and number in your party when your table is ready. Strictly for entertainment purposes the monitor can show a split screen. One side of the screen will display the necessary information about table availability while the other side will run video or television. This will keep you entertained if you do choose to wait in the lobby.
So the next time you go out to enjoy an evening of dining and you get stuck in a crowded restaurant with an hour and a half wait, think about how nice it would be to have all the convenient features of the SmartHost.
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