What to Avoid in Mystery Shopper Companies
Posted on June 13, 2008
Filed Under Jobs |
There are literally hundreds of mystery shopper companies out there and not all of them are as genuine as they claim to be. The need for mystery shoppers has increased dramatically over the past few years which is why so many mystery shopper companies exist today. Typically in America there are around 400 different companies that you can apply to. In order to find a decent company you will want to look at their customer satisfaction and how long they have been running for. To put it into perspective, in the year 2003-2004 mystery shopper companies increased by 11%. It is thought that the value of the industry is over $600 million.
While it is important to know what to look for in good mystery shopper companies, it is also important to know what to avoid. So here you will find the main things that you should avoid in your search for the right company to suit your needs. For example, some of the fraudulent companies will pay their shoppers with bogus checks and they will provide a fairly horrid service. So you need to know as much as possible how to stay clear of these companies.
The most common issue that pertains to some mystery shopper companies is the issuance of fraudulent payments. This is most commonly done by using classifieds to find individuals willing to work, offering to pay them quickly, offering a cashier’s check or some other fraudulent payment and requesting an immediate forward of cash to a foreign address.
For handling, the shopper is told he/she would keep a percentage of the check. However, once the check is cashed, the shopper is advised within a few days by the bank that it bounced, leaving him/her with serious financial issues that could be as much as $5,000! One company, GFK Custom Research, explains through their North America’s marketing communication department that they are taking this personal, working to get the word out about this horrific crime. GFK is among a list of top mystery shopper companies and they do not want their reputation smeared.
Another one of the top mystery shopper companies is called MSPA. In fact, this company is the largest, professional trade association, one that has a true dedication to improving customer relations and satisfaction. Using mystery shoppers has proven to be a significant tool in accomplishing this goal. With a shopper, customers will have an opportunity to see the customer’s experience in an entirely different way. However, illegal schemes are being exposed by MSPA too.
Some of the tips provided by the executive director of MSPA include never paying a fee, even a small one, to become a mystery shopper. If you are asked for anything more than $10, red flags should be raised. The real, mystery shopper companies are happy to hire on quality shoppers free. Additionally, mystery shopping companies that make a promise to pay for services using money transfer or some type of check cashing service, run! As with GFK, the professionals at MSPA have worked diligently in building their 200-member base company, servicing the world and they will work just as hard to stop fraudulent attempts on customers and shoppers alike.
You need money, they need shoppers. Mystery shopper companies need you to tell them what they are doing wrong. Your words, their money in you pocket. Free Mystery Shopper
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